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What are the flexible payment options?
Why is my credit card charged in US Dollars?
What are the benefits offered by Pehla for subscribers that have been with Pehla for a long period without disconnection?
Can I pay for my subscription in monthly installments?
What if I change my credit card or my credit card is about to expire, will that effect my billing in any manner?
My subscription is disconnected though I have signed a mandate to pay monthly with credit card?
My Credit Card is charged more than the monthly subscription amount for the first month of subscription/renewal.
ADD recommends monthly credit card billing. What are the advantages of choosing to pay with monthly credit card payment option?
I want to take a new credit card monthly subscription for Pehla Silver, what is the total amount I will be charged?
How can I get a list of all the channels and pricing of any of the Pehla packages?
How can I know my subscription contract end date and package details?
Can I renew my subscription before my subscription contract end date?
How can I receive updates on new promotions and events?
I have a Pehla Silver subscription smartcard which I am using with a decoder that I have purchased from the market and is not an ADD approved decoder. I have frequently faced problems with the channels showing black screens and I have to take my smartcard to the ADD distributor to get it activated. please advise?
What are the subscription options for Pehla?
Where do I buy the digital decoder from? How much do I have to pay for the same?
Can I upgrade my services after subscription?
What does the term Loyal Subscriber mean? Are there any benefits for Loyal Subscribers?
What is Sleep Mode? How do I benefit with Sleep mode?
I have heard about Pehla Academy? What is it all about?
Who do I contact incase if I need any assistance?
What are the services provided on SMS message
When do I need to retune my Set top box?
Why should I keep my STB always ON?
Will I see my channels working when I return back from holidays if I had switched OFF my STB during my holidays?
How can I change the soundtrack of my ART sports channels?
How can I retune my STB?
Why do I receive E-16 Message on my channel?
Why do I loose the channels sometimes?
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